Private clubs looking to upgrade their member experience just got a new tech solution. Lightspeed, a cloud-based point-of-sale and membership platform, has formed a strategic partnership with Whoosh, a fast-growing golf hospitality technology company.
The move combines two leading tools into a single system designed to streamline operations across tee sheets, reservations, payments and member communications — offering club operators a fully integrated, real-time view of member activity.
“By integrating Lightspeed with Whoosh’s intuitive reservation and agenda tools, we’re giving private club operators a powerful, seamless workflow that connects every touchpoint across the member journey,” said Fraser Marriott, head of golf at Lightspeed. “It’s a flexible, unified solution that will enhance the overall member experience.”
Lightspeed will provide Whoosh users at private clubs its cloud-based point of sale, payments and membership management technology, which is directly integrated into their tee sheet. The technology gives clubs an automated, real-time view of member activity across the property which facilitates an elevated customer service experience and creates a more streamlined experience for the operator.
“After surveying the space, it was clear that Lightspeed is the ideal private membership management partner for Whoosh,” said Colin Read, CEO and co-founder of Whoosh. “Together our tools are a powerful combination, finally offering private facilities an integrated platform built to exceed today’s operational expectations and future-proof the member experience.”
A key feature of the partnership is Lightspeed’s Membership Management, which is a next-gen membership billing system that enables clubs to centralize charges, set custom billing rules and access real-time insights.
Whoosh’s drag-and-drop agenda tools and customizable tee sheets support such club activities as golf, racquet sports, simulators, events, fitness, dining and more. Members enjoy a smooth digital booking experience and can see availability in real time, as well as automated restrictions, weather updates and direct messaging through the mobile app.
A robust partner ecosystem is available to all joint customers which offers more custom solutions to private club operators. When also paired with Lightspeed payments and its reporting infrastructure, operators can also get instant access to member profiles, booking preferences and spending habits, which allows personalized service at every step.
